Privacy Policy

Effective Date: 4/2/2026

1. Introduction

Welcome to ProcedureIQ (“Company,” “we,” “our,” or “us”).

We provide a software-as-a-service platform that enables organizations to create, manage, and execute procedures, SOPs, and checklists. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services (the “Service”).

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly, including:

  • Name, email address, phone number

  • Account credentials

  • Organization/company information

  • Content you upload (procedures, checklists, files, media)

2.2 Information Collected Automatically

When you use our Service, we may collect:

  • IP address

  • Browser type and device information

  • Usage data (pages viewed, actions taken)

  • Log files and diagnostic data

2.3 Customer Data

Our customers may upload or enter data into the platform (“Customer Data”), which may include:

  • Operational procedures

  • Employee or technician information

  • Execution records and activity logs

We process this data on behalf of our customers and in accordance with their instructions.

3. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service

  • Improve functionality and user experience

  • Process transactions and manage accounts

  • Communicate with users (support, updates, notifications)

  • Ensure security and prevent fraud

  • Comply with legal obligations

4. How We Share Information

We do not sell personal information.

We may share information with:

  • Service providers (e.g., hosting, analytics, messaging services)

  • Business partners (only as necessary to provide services)

  • Legal authorities when required by law

  • Affiliates or successors in the event of a merger or acquisition

5. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

Data may be stored and processed in the United States or other jurisdictions where our service providers operate.

6. Data Retention

We retain information:

  • As long as necessary to provide the Service

  • As required for legal, accounting, or compliance purposes

  • Until deleted by the customer (where applicable)

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

To exercise these rights, contact us at: ed@walnuthillfarm.xyz

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain sessions

  • Analyze usage

  • Improve performance

You can control cookies through your browser settings.

9. Third-Party Services

Our Service may integrate with third-party services (e.g., cloud providers, messaging platforms).

We are not responsible for the privacy practices of those third parties.

10. Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

ProcedureIQ
Email: ed@walnuthillfarm.xyz
Address: 10429 Kessel Run Rd, Culpeper, VA 22701