Terms of Service

Effective Date: [Insert Date]

1. Acceptance of Terms

By accessing or using ProcedureIQ (“Company,” “we,” “our,” or “us”) and its services (the “Service”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you may not use the Service.

2. Description of Service

ProcedureIQ is a software-as-a-service platform that enables organizations to create, manage, distribute, and track procedures, SOPs, and checklists, including execution tracking and analytics.

We may modify, update, or discontinue features at any time.

3. Account Registration

To use the Service, you must:

  • Provide accurate and complete information

  • Maintain the security of your account credentials

  • Be responsible for all activity under your account

You must notify us immediately of any unauthorized use of your account.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You agree NOT to:

  • Use the Service for unlawful, harmful, or fraudulent activities

  • Interfere with or disrupt the Service

  • Attempt unauthorized access to systems or data

  • Reverse engineer or copy the platform

  • Upload malicious code or harmful content

5. Customer Data

You retain ownership of all data, content, and materials you upload (“Customer Data”).

By using the Service, you grant us a limited, non-exclusive license to:

  • Host, store, process, and transmit Customer Data

  • Provide and improve the Service

You are responsible for:

  • The accuracy and legality of your data

  • Obtaining any required consents from your users or employees

6. Intellectual Property

All rights, title, and interest in the Service, including software, design, and content (excluding Customer Data), are owned by ProcedureIQ.

You may not copy, modify, distribute, or create derivative works without permission.

7. Subscription and Fees

Certain features of the Service may require payment.

  • Fees are billed as described at the time of purchase

  • Payments are non-refundable unless otherwise stated

  • We may change pricing with reasonable notice

Failure to pay may result in suspension or termination of your account.

8. Third-Party Services

The Service may integrate with third-party services (e.g., messaging providers, cloud services).

We are not responsible for the performance or practices of third-party services.

9. Data Security

We implement reasonable security measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

10. Service Availability

We strive to maintain uptime and reliability but do not guarantee uninterrupted service.

We may perform maintenance or updates that temporarily affect availability.

11. Termination

We may suspend or terminate your access to the Service if you:

  • Violate these Terms

  • Fail to pay applicable fees

  • Engage in harmful or abusive behavior

You may terminate your account at any time.

Upon termination:

  • Access to the Service will be revoked

  • Customer Data may be deleted after a reasonable period

12. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We make no warranties, express or implied, including:

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of results

13. Limitation of Liability

To the fullest extent permitted by law, ProcedureIQ shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

Our total liability shall not exceed the amount paid by you for the Service in the preceding 12 months.

14. Indemnification

You agree to indemnify and hold harmless ProcedureIQ from any claims, damages, or liabilities arising from:

  • Your use of the Service

  • Your Customer Data

  • Your violation of these Terms

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

16. Changes to Terms

We may update these Terms from time to time.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, contact us at:

ProcedureIQ
Email: ed@walnuthillfarm.xyz
Address: 10429 Kessel Run Rd, Culpeper, VA 22701